Privacy Policy | XMAN - Media Buying Agency

1. Introduction

XMAN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our media buying services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when:

Filling out contact forms or lead forms on our website
Requesting a free account audit
Communicating with us via email, WhatsApp, or Telegram
Engaging in business consultations or service agreements

This may include: name, email address, phone number, company name, website URL, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and tracking technologies:

Cookies: Small text files stored on your device to enhance website functionality and user experience
Analytics Data: Pages visited, time spent on pages, referring websites, and user interactions
Device Information: IP address, browser type, operating system, and device identifiers
Usage Data: Click patterns, scroll behavior, and navigation paths

2.3 Third-Party Tracking

We use the following third-party services for analytics and advertising:

Google Ads: Conversion tracking and remarketing pixels to measure campaign performance
Meta Pixel: Facebook and Instagram conversion tracking and audience building
Google Analytics: Website traffic analysis and user behavior insights

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide media buying services, account audits, campaign optimization, and consultation
Marketing Communications: To send you updates about our services, industry insights, and promotional materials (with your consent where required)
Business Operations: To manage client relationships, process inquiries, and fulfill contractual obligations
Analytics & Improvement: To analyze website performance, improve user experience, and optimize our marketing strategies
Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Third-Party Disclosure

We may share your information with trusted third parties under the following circumstances:

Service Providers: Third-party vendors who assist in website operations, analytics, and business functions (e.g., hosting providers, email services)
Advertising Platforms: Google Ads, Meta (Facebook/Instagram), and TikTok for Business for campaign management and performance tracking
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Opt-out of certain data processing activities
Right to Withdraw Consent: Revoke consent for data processing at any time
Right to Non-Discrimination (CCPA): Exercise your privacy rights without discrimination

To exercise these rights, please contact us at robert@xmanmobi.com.

7. Cookie Policy

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used for advertising and remarketing purposes

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

As a global agency with operations in London, New York, and Singapore, your information may be transferred and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: robert@xmanmobi.com
Website: www.xmanmobi.com